Delivery Information

Delivery

Ordering Online with us is safe and secure! We work in partnership with PayPal where you can use any major credit card or your PayPal account. If you prefer, you may also pay by BACS or send us a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Delivery charges are:

Destination	Order Value
	Upto £10	£10-£50	Over £50
UK	£2.95	£3.95	FREE
Europe	£15.00	£15.00	£15.00
Rest of the World	£25.00	£25.00	£25.00

UK Orders

Please allow upto 14 days for delivery. However, orders are usually despatched within 48 hours.

Deliveries are made by Royal Mail or by courier. Please note that each separate delivery address is treated as a separate order.

International Orders

Please note some countries do not permit the import of certain agricultural produce. Therefore, we recommend that international buyers contact their local Department of Agriculture / Customs to clarify any restrictions on the import of any of our products which you wish to purchase.

Please contact us for delivery times.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within 7 days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 7 days of the customer’s receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT where applicable. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.